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Automate Service Reports with AI

Field technicians spend too much time on paperwork. AI generates structured service reports from voice notes, mobile app data or field inputs — ready for the customer and automatically transferred to the ERP.

Service reports written by hand cost time every day

After every field visit, technicians document what was done, what material was used, what is still pending. This writing-up takes time that is not available on-site — and often happens retrospectively, leading to incomplete or imprecise records. AI takes over this step: a short voice note or a few field inputs are enough to generate a complete, customer-ready service report.

When you should talk to us

  • Technicians spend 30+ minutes per visit on documentation
  • Service reports are often written up hours later from memory
  • Report quality varies significantly across field staff
  • Transfer to ERP or billing is manual and error-prone
  • Customers wait too long to receive their reports

What we deliver

  • AI report generation from voice, form or field data
  • Automatic transfer to ERP and service management systems
  • Consistent formatting and completeness for every report
  • Customer-ready output — directly from the field
  • GDPR-compliant, audit trail for every report

Why Our Clients Trust Us

★★★★★
4,8 out of 5
from 44 Google Reviews
All Google
Reviews
★★★★★
"The developers modernised a legacy system and noticeably improved our processes. Extremely reliable."
Rafa valenzuela
★★★★★
"Outstanding collaboration from the start. The developers quickly grasped my app idea and implemented it cleanly."
Nashla Karime Ibarra Lugo
★★★★★
"Excellent value for money. The work is high quality and transparently priced."
Kristi Komini
Companies That Trust Us

How long does your team spend on service documentation per day?

We assess how much time AI-based report generation can save for your field service — free, no obligation.

GDPR-compliant
Integrated into ERP and field service systems
In mid-sized companies since 2007
Check your automation potential Free initial assessment — we get back to you within 24 hours.

How automated service reports work

Input from the field

Voice note, mobile form or structured field input.

The technician dictates a voice note, fills in a short form on the mobile app, or enters a few key data points. No lengthy writing-up required on-site.

AI generates the report

Structured, customer-ready service report — automatically.

AI structures the input, completes required fields and generates a consistently formatted service report. The technician can review and release it with one tap.

Transfer to target system

Automatically transferred to ERP, DMS and billing.

The completed report is transferred directly to the relevant systems. The customer receives their copy automatically — no double entry, no delays.

Frequently asked questions

AI receives the raw data — a voice note dictated on-site, structured form data from the mobile app, or handwritten notes. It generates a properly formatted service report from this data, which is ready to send to the customer and is automatically transferred to the ERP or service management system.

Yes. Speech-to-text combined with AI structuring converts spoken field notes into formatted service reports — with all required fields filled in automatically.

We develop integrations into ERP systems, field service management tools, CRM and DMS systems. If a system has an API, we can connect to it.

Yes. The generated report is shown to the technician for review before release. The process can be configured as fully automated or with a mandatory approval step — depending on your requirements.

Check your automation potential

Contact

Do you want to automate a process, connect systems or develop custom software? Get in touch — free of charge, no obligation, with a dedicated contact person.

References

Mid-sized companies from various industries have relied on WSK for years. See which processes and software solutions we have already successfully implemented.