AI automation & custom software: 02191 / 56 84 290 info@web-service-kaupa.de Contact form Request a callback
🇬🇧 English
🇩🇪 Deutsch

Software and AI for B2B Service Companies

B2B service companies handle high volumes of recurring processes — quotes, contracts, service tickets, invoices, customer communication. We automate the repetitive parts so your team focuses on customer relationships and delivery, not administration.

Recurring administrative processes slow down growth

B2B service companies grow by delivering more to more clients — but as volume increases, so does the administrative overhead: more quotes to write, more contracts to process, more service tickets to handle, more invoices to check. Without automation, growth requires proportionally more back-office staff. With AI and custom software, the same team handles a higher volume — reliably and consistently.

Typical process problems

  • Quotes for standard services created manually each time
  • Customer emails classified and routed by hand
  • Contract data extracted from PDFs manually
  • Service tickets created from emails without automation
  • CRM, ERP and service system not fully connected

What we solve

Why Our Clients Trust Us

★★★★★
4,8 out of 5
from 44 Google Reviews
All Google
Reviews
★★★★★
"The developers modernised a legacy system and noticeably improved our processes. Extremely reliable."
Rafa valenzuela
★★★★★
"Outstanding collaboration from the start. The developers quickly grasped my app idea and implemented it cleanly."
Nashla Karime Ibarra Lugo
★★★★★
"Excellent value for money. The work is high quality and transparently priced."
Kristi Komini
Companies That Trust Us

Which B2B service processes are growing faster than your team can handle?

We assess where AI automation creates the most impact for your service operations — free, no obligation.

GDPR-compliant
No system switch required
In mid-sized companies since 2007
Check your automation potential Free initial assessment — we get back to you within 24 hours.

Typical solutions for B2B service companies

Quote and Contract Automation

Generate quotes for standard services automatically from templates and CRM data.

Contract data is extracted from PDFs, transferred to ERP and archived — without manual data entry.

Customer Communication Automation

AI classifies customer emails and creates service tickets automatically.

Enquiries, complaints and requests are routed to the right team, prioritised by urgency and logged in CRM or ticketing — without manual sorting.

CRM & ERP Integration

Connect all your service tools into one consistent workflow.

CRM, ERP, ticketing and billing exchange data automatically. No duplicate entry, no manual handovers between systems. More: System Integration.

Frequently asked questions

Recurring, structured processes with high volume: quote generation for standard services, contract processing and data extraction, customer email classification and routing, invoice processing, and service documentation. The higher the volume and the more repetitive the task, the greater the automation benefit.

Yes. We develop automation solutions that integrate with your existing CRM, ERP or custom software — via API, plugin or integration middleware. No system replacement required.

Yes. Operations, monitoring and ongoing development are a fixed part of our collaboration — with dedicated contacts who know your systems.

A well-defined automation — such as email classification with ticket creation — is typically live within 4 to 8 weeks. More complex multi-system integrations or custom platforms are implemented in phases with clear milestones.

Check your automation potential

Contact

Do you want to automate a process, connect systems or develop custom software? Get in touch — free of charge, no obligation, with a dedicated contact person.

References

Mid-sized companies from various industries have relied on WSK for years. See which processes and software solutions we have already successfully implemented.